Refund Policy Page Content
- Eligibility for Returns: Customers may return eligible products within a specified period after receiving them, within 7 days for all products.
2. Condition of Products: Products must be returned in their original condition, unopened or with all original packaging intact to be eligible for a return.
3. Return Process: Customers should follow the outlined return procedure on the Bigmax Hub website, ensuring compliance with any specific requirements. We will provide information for the customer to use for the delivery back to us.
4. Refunds: Upon successful return, refunds will be processed according to Bigmax Hub's refund policy, which may include full or partial refunds based on the condition of the returned item.