Refund Policy Page Content

NB: We only refund when the product is sold out completly.

1. Eligibility for Returns: Customers may return eligible products within a specified period after receiving them, within 7 days for all products for change after conecting our customer support team.

2. Condition of Products: Products must be returned in their original condition, unopened or with all original packaging intact to be eligible for a return.

3. Return Process: Customers should follow the outlined return procedure on the Bigmax Hub website, ensuring compliance with any specific requirements. We will provide information for the customer to use for the delivery back to us for change.